also, you have to scroll passed all of them to get to the save button. The only real problem with cranking it up high, is that it will increase the amount of time the admin page takes to load. To change the number of groups, open the plugin directory, find the file config.php then change the following line near the top: Nothing I can do about that, tryer beware. If you change it after installing, be warned, it will completely mess up the plugin config. This has a defined limit of 4 setting groups, however, with minor tweaking (before installing) you can set it as high as you like. If you enter 5, then every "Check Frequency" the plugin will attempt to close up to 5 open tickets that have had no activity for Max open Ticket age, for every enabled group.īecause you have many ticket status's, why wouldn't you want to be able to change from a status to another status multiple times? Well, maybe you do! :-)
PLUGINS OSTICKET DOWNLOAD INSTALL
PLUGINS OSTICKET DOWNLOAD ZIP
Download master zip and extract into /include/plugins/autocloser.The plugin does not attempt to close tickets with open Tasks (same as core).Assumes you have cron configured! It works from cron calls, so if you don't have it enabled, you will need to tick the "Autocron" option in the settings.(Earlier versions will cause crash when plugin enabled) Assumes PHP 5.6+ is being used on the server.Preview of Ticket thread after plugin has run If there’s something you want to see within the next variation, please i want to know.Automatically closes tickets that haven't been updated in a while. I will undoubtedly be adding more capabilities & attributes down the line to create it better for several, as you can plainly see in my own change log types.
PLUGINS OSTICKET DOWNLOAD PLUS
I received plenty of e-mail on creating these features found in the wordpress admin spot, so i did plus some capabilities that osTicket didn’t have, merely to ensure it is easier. New -> In osTicket-WP-Bridge v1.9.2 now you can view tickets and posting an answer in wordpress dashboard, you don’t need to login to the admin section of osTicket to answer tickets. Good old -> osTicket-WP-Bridge will e mail you and your client when brand-new tickets and blog post replies are created, response the tickets in the osTicket admin place as you typically would. After achieving this I thought might be another person could use in addition, it. I needed the support ticket technique plugin for a niche site i was making and try almost all of the plugins on wordpress, I simply couldn’t encourage them to work, thus i decided to develop a bridge for my consumers current ticket program. This is really a new plugin, created from the ground around bridge osTicket & WordPress.
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